OnlineTherapy Dot Com Reviews: A Detailed Analysis

OnlineTherapy.Com review

The global online therapy market is expected to increase from $2,603 million in 2023 to $8,296 million by 2030. With online therapy platforms bound to increase as the market size grows, it is important to evaluate the pros and cons of each platform. is an online therapy platform providing web-based therapy globally by connecting patients to mental health professionals. It offers cognitive behavioral theory (CBT), addressing various mental health needs including anxiety, stress, and depression. Unlike in-person therapy, offers a convenient and affordable alternative to benefit from therapy.

OnlineTherapy Dot Com Reviews: A Detailed Analysis

This article evaluates as a platform, its key features, and most importantly what users are saying about it. 

What Is offers a convenient online platform to connect people suffering from mental illnesses with licensed mental health professionals. The platform’s focus is on cognitive behavioral therapy (CBT), a type of psychotherapy that focuses on feelings, behaviors, and emotions for treatment. 

It has several pricing plans depending on the patient’s needs and several additional resources including mood tracking and yoga. 

Pros and Cons of Online Therapy Dot Com

Flexible pricing range ($200 to $440 per month)Doesn’t accept insurance
Licensed medical professionalsAutomatically matches with a therapist
Additional features including yoga and activity planDoesn’t offer medical management
HIPAA compliant (more privacy)Not suitable for groups (such as families)
Offers anonymity 
First month discount (20%) 

Key Features Offered by offers several exciting features and services ranging from helpful online resources (such as yoga) to dedicated couples therapy. 

Our review found various factors that make a go-to platform for online therapy. 

1. Structured Approach

With, users can opt for live sessions via video conferencing, audio calling, or text messages. The platform uses a structured approach to therapy by using a therapy program divided into 8 sections. 

These sections assist in overcoming mental health challenges and are available as video, audio, and text. Users can then contact their therapists for a live session once per week (depending on their plan) to discuss their progress. 

2. Hands-on Tools

The platform also offers several helpful hands-on tools including worksheets, yoga, and journals. Worksheets are an integral part of the experience which includes questions about each section. With the online journal and activity plan, users can pen down their thoughts and prepare their schedules to improve their mental well-being. has also added a new feature called yoga where patients can overcome their mental health issues through effective yoga exercises. 

3. Dedicated Couples Therapy also caters to couples assisting them in rebuilding a strong relationship. The platform offers a thorough therapy plan that addresses core problems in a relationship with the help of a dedicated therapist and a toolbox of helpful resources. 

The core objective is to strengthen the long-term connection by breaking the patterns of miscommunication and negative behavior. 

4. Anonymity

The platform allows individuals to keep their identities hidden, which is impossible in in-person sessions. By providing a nickname instead of their actual name individuals can communicate with their therapist by call or message without disclosing their identities. 

This makes communication easier for many people who feel intimidated or nervous about disclosing their identity. 

5. User Privacy is also fully compliant with HIPAA guidelines and offers end-to-end encryption to secure communication. Moreover, all personal information including health details is safely protected by a 3-tiered web application. The platform also ensures that all forms of communication including video, audio, and text are also encrypted. 

Online Therapy Dot Com: Services Offered

In our review, we found that the platform offers support and assistance for various mental health problems. 

A few major ones are listed below:  

  • Anxiety
  • Depression
  • Family issues
  • Health anxiety
  • Obsessive Compulsive Disorder (OCD)
  • Relationship issues
  • Panic attacks
  • Low self-esteem
  • Insomnia
  • Weight loss

How Much Does Online-Therapy.Com Cost?

Cost is one of the determining features of mental health therapy for most people. Our review looked at several affordable pricing plans that cater to different patient needs. The platform also offers a 20% discount for the first month.

  • Basic Plan: The basic plan is priced at $50 per week ($200 per month). It includes unlimited messaging and a therapy program. 
  • Standard: The standard plan is priced at $80 per week ($320 per month). It includes 1 weekly live session with the therapist, unlimited messaging, and a therapy program. 
  • Premium: The premium plan is priced at $110 per week ($440 per month). It includes 2 weekly live sessions, unlimited messaging, and a therapy program. 

Does Online Therapy Dot Com Accept Insurance? doesn’t accept insurance. But the platform does provide itemized receipts that can be reimbursed by insurance companies. It is recommended that you check with your insurance provider about their policies for online therapy as policies differ widely. 

What are Users Saying About

Our review indicates that users are generally satisfied with the platform based on reviews on the platform’s website, TrustPilot, and Reddit. A recent survey indicated that 85% agreed that the platform was good. A few notable ones are highlighted below: 

What are Users Saying About

1. Customer Review # 1

“Joe has been super supportive and helpful every step of the way, helping me explore parts of myself that I wasn’t even aware of, he totally opened my eyes to different ways of seeing past experiences, and current thoughts. He definitely helped me reframe, and view things much more objectively, versus my old way of viewing things through a mostly emotionally clouded lens.”Jared (

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2. Customer Review # 2

This is a great course if you have never been in therapy or if you just need to be reminded of the tools you have and how to use them for me it was a reminder, I’ve had therapy a few years ago and recently I had lost my way and needed to get back on track this helped tremendously.” Don (

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3. Customer Review # 3

“I’ve been using, and it’s been a great experience. Their therapists are caring and professional, and it’s made a positive difference in my life. Therapy sessions I held there helped me reduce the frequency of panic attacks by teaching me different ways of thinking, behaving, and reacting to situations to help me feel less anxious and fearful.” DennisMeyersa (Reddit)

4. Customer Review # 4

I signed up for because it was one of the least expensive of all that I looked at. I was going to give it a one star but I have to admit that they have a nice webpage. I subscribed to the Standard Plan and wrote emails to a therapist that was assigned to me. But the therapist only acknowledge the things I did. For example, I told her, in detail, the argument I had with my Mom. The therapist wrote back acknowledging I had an argument with my Mom. That’s all she did. After one week of it I had enough and cancelled my subscription. You get what you pay for. And with you don’t get much. I would not recommend to anyone.” Cathy Anderson (TrustPilot)

Our Verdict

After evaluating all the pros and cons of, we believe it’s an efficient platform for online therapy offering low-cost pricing. 

A structured approach to therapy combined with hands-on features such as yoga and journals provides a well-rounded experience to users. 

The downsides include no insurance, no suitability for groups, and automatic matching with a therapist. 

Overall, by addressing various mental health problems using CBT, ensuring client privacy, and offering competitive pricing, ranks well as an online therapy platform. 

Key Takeaways
  • Web-based treatment is available worldwide through, with a focus on cognitive behavioral therapy (CBT) for a range of mental health conditions, including depression, anxiety, and stress.
  • Pros: Licensed experts, flexible price ($200–$440/month), extra services (yoga, activity plan), HIPAA compliance, anonymity, and a 20% first-month discount.
  • Cons: Does not take insurance; pairs therapists automatically; do not provide medical supervision; unsuitable for large groups, such as families.
  • Structured treatment plans, practical resources like notebooks and worksheets, couples counseling specifically, anonymity choices, and robust privacy safeguards are some of the salient characteristics.
  • Services determine the different pricing plans: Basic ($200/month), Standard ($320/month), and Premium ($440/month). Accepts no insurance but offers invoices for possible reimbursement.
  • Although most user reviews are good and highlight the therapist’s helpfulness and support, some draw attention to the therapist’s limits and the lack of tailored responses.
  • All things considered, is regarded as a productive, affordable online therapy platform with a variety of features and services; yet, it has certain drawbacks, such as no insurance coverage and auto-therapist matching.